Monday, April 22, 2013

KNOCK-OFF PRINTER AND COPIER TONER ISSUES

Just a comment on knock-off toner cartridges.  Around the studio, I have an HP printer and a Canon Copier.

I like to order spare cartridges ahead of time and have then ready when the toner runs out, as opposed to having to get them in a panic.

Twice in recent memory I had a bad experience with OEM knock-off cartridges.  I ordered a "Canon" from Amazon, and it turned out to be a knock-off.  It did not function at all.  When I returned it, Amazon gave only a partial refund because it was over 30 days out from when I ordered it.  I got punished by Amazon for thinking ahead.

A similar issue arose with an HP cartridge for the printer.

I went to B&H and found out that their brand name cartridges are competitively priced and they work.

Lesson learned: no more knock-offs.  Best to order manufacturere original as it saves return postage, aggravation and gets you functionality.  A small price to pay.  We may still be subject to the return policies but the odds are better that they will work with the original manufacturer.
JA